John Gray Moving Storage — Moving Company in Lachine Montréal

Reviews of John Gray Moving Storage

• Lydia

  Added 2016.07.26

  Their customer service team need to be more efficient and work more seriously. They made some mistakes, including giving us a wrong quote (to Vancouver) first, did wrong calculation, and recorded a wrong phone number. Communication with service team was not efficient. I called in several times during the moving and I did not get call-backs they promised. They claimed no hidden fee, but a 1000-lb weight less only reduces $200 (I am not professional on this, it might be reasonable).
• Jose

  Added 2015.11.19

  Never again will I recruit friends to move, this is the way to go...plus I get to keep my friends.
• Easton

  Added 2015.08.30

  The delivery time was a little unexpected longer, totally 16 days, which we do not know if it is reasonable.
• Piper

  Added 2015.03.11

  What ever happened to the principle,"whatever you do work at it whole heartedly!" Very dirty!! Had to clean up after them picking up empty roles of tape wiping coffee they spilled, not environment friendly and they forgot a lot of stuff to pack plus they dropped a lot of my stuff. They really didn't care even after I was kind and tipped them well...Very unorganized!! Bad communication skill and terrible customer service.. The whole team and the one running it all are not the sharpiest tools in the shed. If they have been successful at all its not on their own merits but from miracles and blessing from above!
• Xavier

  Added 2014.11.12

  Highly recommend them. Super friendly staff.
• Maya

  Added 2014.08.21

  This is hard to do because I have always looked at the best in any situation now I'm left to reality and can't deny how terrible and disappointed I am with this company and its standards. Not a smooth transition or stress free experience..
• Jameson

  Added 2014.07.19

  The service from John Gray Moving was great for my move from St-Hubert to Ottawa. The team went above and beyond to ensure our needs were met and our effects arrived safely. Great Guys, Thank you
• Bella

  Added 2014.07.13

  Our move was fairly simple, within 5 KM, but we enjoyed having a professional moving company handle the move this time. We opted to pack the small stuff and have the boxes ready for their arrival. John Gray Moving took care of the rest, including the heavy furniture. They were very creative, since we have narrow stairs and everything was moved without damage. The team worked well with our direction, placing things where we needed them. It was very fast, they work very hard.
• Emily

  Added 2014.04.18

  We just used their service and had a long-distance moving from Montreal to Halifax. I give them this 2-star and it is only for their moving staffs at Montreal side. They were nice and professional (disassembled and packed well).
• Arianna

  Added 2014.04.02

  Beware of these guys. They're not an ethical company at all!!! I used them for my move mostly because they claimed to have insurance, which put me at ease since I had some old furniture I didn't want damaged and they seemed to be professional. Well...they damaged a bunch of my stuff, including furniture, floors, and doors!!!. Now, I've been trying for months to get them to remedy the situation and I've mostly been getting the runaround.
• Jackson

  Added 2013.11.29

  The quality of their work is mediocre at best as they take their sweet time given they charge per hour.
• Noah

  Added 2013.11.03

  Avoid the headaches and get a professional company to move your stuff.
• Sawyer

  Added 2013.10.21

  However, the company hired someone else here in Maritime for moving our furniture in new home. It was an unhappy experience. It seemed they did not know their responsibility to re-assembly our beds (it was in the agreement) until I asked them. They were not happy to do that and did a terrible job. Screws were not tightened and I had to fasten them by myself later. Some holes unfilled as screws were missing (may not be their mistake), but they did not tell us. I had to buy some screws from IKEA. The kids play table was found damaged. We still tipped them well.